Do you provide samples?
In order to keep our costs down we do not have samples to mail out to customer, but we carry many albums for you to look through.

When should I order and mail my wedding invitations out?
It is best to order your wedding stationery as soon as you know your ceremony and reception location. Typically, you should order your invitations 4 months in advance and mail 4-8 weeks before your wedding. Save the dates are mailed 6 months prior to your wedding date.

I'm in a hurry, could you rush my order?
Yes, if our current work load allows it, we will definitely try to accommodate our clients. Rush order is considered 3 weeks or less. A 20% surcharge is added to Rush orders.

Where are you located and could I contact you to talk further about ideas or suggestions?
Of course, we are here to help! We are located in San Jose. You can contact us to set up an appointment.

What is the turnaround time after my approval?  Or what is the turn around time period?
After your approval, it takes from 3-6 weeks of production, sometimes less, depending on quantity and complexity of design.

Should I order extra invitations when I place my order?
Yes, definitely. We recommend that clients order at least 10% additional invites/products than they originally intended. Any reorders will include a reset up fee of $20 in addition to the per piece price.

Do you offer home appointments? 
At this time we do not offer this service, however our store is open 7 days a week for your convenience.

I’m on a budget, can you work with that? 
Absolutely, we will do our best to get your what you want and, meet your budget needs.

Do you offer calligraphy services?
Yes we have laser calligraphy services available.

I am unable to get to your store due to my busy schedule what can I do?  
We offer evening appointments for customers who are ready to place their order.

Do you have photo invitations? 
Yes we have several vendors who offer this type. We also can customize an Envelopment order with this.

Why should I come to you, when I can get the same products online? 
We have the hands on experience, where you know what you’re getting and the one on one service with a trained professional who will work hard to take care of your order.